Multimedia Designer Job at InstantServe LLC, Jackson, MS

  • InstantServe LLC
  • Jackson, MS

Job Description

Multimedia Designer

Location: Jackson, MS (39202)

The Multimedia Designer will support the External Communications team by creating brand-aligned visual assets, managing social media workflows, maintaining website content, and producing multimedia content for agency initiatives. This role requires strong design fundamentals, hands-on multimedia production skills, and the ability to manage digital content across multiple platforms.

Key Responsibilities
  • Design & Branding
  • Create high-quality, brand-aligned graphics for social media, digital platforms, and public-facing communications using Adobe Creative Suite.
  • Apply core design principles—typography, color theory, layout—to maintain a consistent and professional agency image.
  • Content Coordination
  • Develop, maintain, and execute a proactive social media content calendar.
  • Assist with distribution of external digital communications across multiple platforms.
  • Web Maintenance
  • Perform routine website updates, content entry, and digital asset publishing through Drupal or another CMS.
  • Ensure web content meets accessibility, accuracy, and agency brand standards.
  • Multimedia Production
  • Capture photography and videography at agency events.
  • Perform basic editing, optimization, and formatting for web and social media use.
  • Quality & Accessibility
  • Ensure all visual and digital assets follow accessibility guidelines, including WCAG principles.
  • Support quality control reviews for public-facing materials.
Required Skills & Experience
  • Professional Experience
  • 1–3 years of professional experience in graphic design, digital media, or a related field.
  • Technical Proficiency
  • Strong skills using Adobe Creative Suite, especially: Photoshop, Illustrator, InDesign.
  • Experience with digital photography and videography, including shooting and basic editing.
  • Experience updating website content using a CMS (Drupal preferred).
  • Ability to support external digital communications and content distribution workflows.
  • Content Planning
  • Prior experience developing, maintaining, or contributing to a social media content calendar.
  • Design Fundamentals
  • Demonstrated understanding of typography, layout, and color theory as shown in a professional portfolio.
Preferred Qualifications (Not Required)
  • Experience designing accessible digital assets, including WCAG 2.1 AA requirements.
  • Experience specifically using Drupal for website management.
  • Motion graphics or animation experience using Adobe After Effects or Premiere Pro.
  • Experience in government, public sector, or non-profit communications.
  • Familiarity with professional scheduling and analytics tools (e.g., Sprout Social, Hootsuite, Airtable).
  • Ability to write or adapt public-facing content in a clear, jargon-free style.
  • Experience remediating PDFs using CommonLook.

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