Description A busy multi-specialty medical billing company is seeking a motivated and detail-oriented Medical Collector to join our team. The Medical Collector will be responsible for following up on outstanding insurance and patient accounts, resolving unpaid and denied claims, and helping maintain a healthy accounts receivable balance. The ideal candidate has experience with medical collections, understands insurance claims and EOBs, and is comfortable communicating professionally with insurance companies and patients. Requirements Follow up on outstanding medical claims and accounts receivable. Contact insurance companies regarding unpaid, denied, or underpaid claims. Review EOBs and payment information to identify discrepancies and determine appropriate follow-up. Research and resolve claim denials, billing issues, and payment delays. Contact patients regarding outstanding balances when necessary. Verify insurance information and identify responsible payers. Maintain accurate and timely notes on all collection activities. Monitor aging reports and prioritize accounts based on balance and age. Communicate with insurance companies, patients, clients, and internal billing staff to resolve account issues. Maintain patient confidentiality and comply with HIPAA regulations. Qualifications High school diploma or equivalent. Minimum 3 years of medical collection experience. Experience with EPIC, eClinical Works, Athena Health, and Tebra practice management and EHR billing software preferred . Experience with Medicare, Illinois Medicaid, and commercial insurances. Knowledge of insurance claims, EOBs, denials, and payment processes. Knowledge of CPT, ICD-10, and basic medical terminology is a plus. Strong verbal and written communication skills. Excellent attention to detail and organizational skills. Ability to manage multiple accounts and meet deadlines. Ability to maintain a professional, effective and courteous manner when communicating. Basic computer skills and experience with Microsoft Office. Ability to work independently and as part of a team. Compensation & Benefits Competitive salary Medical, dental, and vision insurance available after 30 days of employment PTO begins accruing after 6 months of employment 401(k) eligibility after 1 year of employment #J-18808-Ljbffr
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