Position PurposeUnder the direction of an experienced operator, monitor and perform real-time actions to ensure safe, reliable, and economic operation of the electric and gas distribution systems during normal and emergency conditions. Works to complete the Distribution System Operator (DSOS) initial training program to independently operate the Company's electric and gas distribution systems.Core ResponsibilitiesNote: This is not an all-inclusive listParticipates in directing field personnel in emergency response to natural gas leaks and electric distribution outages under supervisionObserves and practices developing restoration plans and directing field personnel during electric restorationGains understanding of electric switching proceduresAssists with preparing gas-valving plans in emergency situationsUses DMS and EMS systems to monitor disturbances and assist with corrective actionsLearns Outage Management System to analyze and manage outagesDevelops understanding of system modeling and operational studiesIssues and releases hold-out tags under guidanceMonitors gas system pressures, flows, and odorant levelsSupports reporting of system conditions and regulatory requirementsParticipates in shift rotation including nights, weekends, and holidaysBehavioral CompetenciesNote: These are in addition to MGE's Core CompetenciesProblem Solving & Analysis – Works systematically to analyze issues, identify root causes, and determine effective solutionsDecision Quality – Makes sound, timely decisions under pressureCommunication – Communicates clearly and maintains effective working relationshipsTechnical Learning – Actively builds knowledge of distribution operations, systems, and toolsSkillsKnowledge of power system devices and switching proceduresUnderstanding of policies, procedures, and safety regulationsAbility to learn gas and electric distribution systemsAbility to interpret maps and schematic diagramsAbility to utilize systems and interpret system diagramsEducationTechnical degree in electrical power, gas distribution, or related field, or equivalent experienceExperienceThree years of related experience or equivalentExperience in operations, engineering, or field roles preferredWork Location & ExpectationsThis role is 100% onsite at our Madison, WI headquarters.Shift rotation includes nights, weekends, and holidaysMust be able to report to work within one hour if calledMust complete training and demonstrate proficiency within 12 monthsPre-employment will require satisfactory completion of a background check and drug screen. We are an AA/EOE employer and consider all qualified candidates without regard to protected status.
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