Job Description

Now Hiring: Accounts Receivable Collector

Location: Northwest Houston, TX – Jersey Village Area

Pay: $20.00–$24.00/hour, DOE

Schedule: Full-Time | Monday–Friday

Work Setting: 100% On-Site – No Remote or Hybrid Option

Position Type: Temp-to-Hire Hire Up Staffing Services is partnering with an established company in the Northwest Houston/Jersey Village area to hire an experienced Accounts Receivable Collector to join their team. This is a temp-to-hire opportunity for someone who is dependable, motivated, and looking for a long-term position. Because this role is 100% on-site every day, candidates must be able to reliably commute to the Jersey Village/Northwest Houston area.

What You'll Do

• Manage an assigned portfolio of customer accounts and monitor past-due balances
• Make outbound collection calls to customers in English and Spanish
• Follow up on outstanding balances, promised payments, and payment arrangements
• Investigate billing discrepancies, payment issues, and account delinquencies
• Work directly with customers to resolve account questions and secure payment
• Collaborate with sales, operations, stores, and other internal departments to resolve account issues
• Monitor past-due and over-credit-limit accounts and take appropriate collection action
• Process and document customer payments as needed
• Maintain detailed account notes, collection records, payment arrangements, and follow-up activity
• Escalate complex or high-risk accounts when appropriate
• Maintain a professional, customer-service-focused approach throughout the collection process

What We're Looking For

• Previous experience in accounts receivable, collections, billing, or a related financial/customer account role
• Bilingual English/Spanish required
• Experience handling customer balances, delinquent accounts, payment arrangements, and/or credit terms preferred
• High-volume AR or collections experience is a plus
• Strong phone communication and customer service skills
• Excellent follow-up and attention to detail
• Ability to manage multiple accounts and deadlines while staying organized
• Strong problem-solving skills and ability to research account discrepancies
• Comfortable documenting collection activity and maintaining detailed account records
• Proficiency with Microsoft Office and ability to learn accounting/ERP systems
• Dependable and interested in a long-term opportunity

Important Location Requirement This position is 100% on-site, Monday through Friday, in Northwest Houston near the Jersey Village area. There is no hybrid or remote option.

Candidates should consider their daily commute before applying. If you have strong accounts receivable or collections experience, are bilingual in English and Spanish, and are looking for a long-term opportunity with an established company, we would love to speak with you! INDHP

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